Testimonials

Client testimonials appearing on this site were received in written form and reflect individual experiences representing individual results. Testimonials were given willingly for use on this website and are presented verbatim except for correction of typing errors; and some have been shortened for use in this space. Carolyn Heppner respects each and every client’s right to privacy and thanks them for their generous gift of confidence and sharing.

Professional References

I had a history of trauma and abuse, then more recently I went through a traumatic event where I ended up watching someone close to me lose their infant son in delivery. When I found out I had Post Traumatic Stress Disorder, somone suggested I try EMDR with Carolyn Heppner. I was skeptical at first because I felt like I had tried everything and although I was very doubtful that anything could help me at this point, I had nothing to lose so I decided to give it a shot.

Within the first couple sessions with Carolyn, I knew I liked her. She was very easy to talk to, non-judgemental and very supportive. As soon as we started EMDR I knew I had found the right therapy and the right counsellor for me. I quickly went from being completely hopeless to believing that I could finally be “fixed.” With every session I had with Carolyn, I left feeling as though 1000 pounds of negativity had been lifted off my shoulders. Most of my drives home afterwards I spent in tears. Tears of hopefulness and relief.

During my therapy I found out I was pregnant. Despite being overwhelmingly happy about my pregnancy it also triggered a lot of bad memories from my past. With Carolyn’s help I made it through my pregnancy stress-free. She worked with me giving me the tools I needed to stay positive and in the right mindset throughout my pregnancy and during labour. Her counselling made a huge impact. I am now the mother of a healthy, amazing baby girl.

I cannot say enough positive things about Carolyn. I am now a firm believer in EMDR and have been known to actively lobby for it when I hear of a friend or a friend’s friend that is struggling with some traumatic events in their life or some past hurt. I feel like one of EMDR’s poster children. I am writing this letter thinking of myself and how I was in the past. On top of dealing with the trauma I have learned how to effectively communicate, how to deal with stress and future hurt.

To those of you struggling with trauma and considering counselling, never give up, things sometimes seem too hard to overcome but I assure you from personal experience, nothing is bad enough to hold you down. I no longer feel forever broken. If I can do this, so can you. 🙂

“Carolyn is professionally generous, trustworthy and builds therapeutic relationships with her clients as a natural extension of her authentic and caring nature.

As a Counsellor, she successfully empowers people to move forward through their challenges through the development of new skills and the uncovering of old skills long forgotten. I would not hesitate to recommend Carolyn to anyone who is struggling with anxiety, depression, grief or trauma.

As a skilled and ethical clinician, Carolyn is able to effectively use the powerful tool of EMDR to assist clients, and is the only specialist I would recommend for EMDR treatment in the Lower Mainland.”

D.H. Colleague and Registered Clinical Counsellor, UFV

“I have worked closely with Carolyn since November 2010.  Through my observations and interactions, Carolyn grounds her counselling work in curiosity, reflection, and displays a sensitive and caring nature.  Carolyn has shown an abundance of knowledge in the area of trauma and domestic abuse counselling, in addition to continued crucial training and certification in related areas. I see Carolyn as a tenacious and invested counsellor who is able to support diverse clients who face immense challenges in their lives.”

T.N. Counselling Department Head and Registered Clinical Counsellor UFV

“Over the past five years, I have referred a number of clients to Carolyn for trauma work with confidence that they will be supported and guided in a safe and caring environment. I have also consulted with Carolyn regarding complex cases and have found her feedback insightful and relevant. When co-faciliting workshops with Carolyn, participants respond well to her engaging and inviting approach. She is very respectful and highly intuitive to help clients get to the heart of what troubles them.”

E.B. Colleague and Registered Clinical Counsellor UFV

“I sought help from a lot of counsellors to help me through out my life. My biggest set back was trust, I didn’t trust easily. This is what made meeting and doing the work with Carolyn Heppner so unique. I trusted her. She’s real and not phony. She’s open and genuine. She has boundaries and integrity. I for the first time could open up and release what was keeping me from moving forward. Carolyn had a way of making our time safe and yet professional. I was set free for the first time and haven’t looked back. I went from being insecure, afraid and so shameful to being set free into a world where I believe in myself, I’ve forgiven myself and I’m so much more confident when entering challenging situations.”

“I have to admit, I was skeptical about how EMDR would help me but was absolutely floored on how much success I had with it. It is something that I would recommend again and again.”

“Carolyn has been an elemental part of me learning new ways for coping with my anxiety. She is patient and always ensures that I feel understood and most importantly, normal. The personal understanding that I have gained from our sessions is something I didn’t know I could find and I am so thankful for it. Knowing that I have her to talk to about the challenges that I face is a comfort that has lead me to become the much healthier and at peace person that I am today.” 

“I wrestled quietly for years in my own mental prison. I really didn’t feel like my issues warranted the help of a professional, but after exhausting all of my efforts, meeting with Carolyn was like a breath of fresh air. In the most unassuming way, she has the uncanny ability to dig around and sort through my thoughts, hitting right to the heart of the matter. Our sessions have proved to be some of the most deeply altering conversations I’ve ever had, dealing with past issues through a variety of safe, accessible techniques. Carolyn’s compassion set me at ease from the start and really catalyzed my ability to deal with issues on an everyday basis. I cannot recommend her services enough.”

Trauma

I had a history of trauma and abuse, then more recently I went through a traumatic event where I ended up watching someone close to me lose their infant son in delivery. When I found out I had Post Traumatic Stress Disorder, somone suggested I try EMDR with Carolyn Heppner. I was skeptical at first because I felt like I had tried everything and although I was very doubtful that anything could help me at this point, I had nothing to lose so I decided to give it a shot.

Within the first couple sessions with Carolyn, I knew I liked her. She was very easy to talk to, non-judgemental and very supportive. As soon as we started EMDR I knew I had found the right therapy and the right counsellor for me. I quickly went from being completely hopeless to believing that I could finally be “fixed.” With every session I had with Carolyn, I left feeling as though 1000 pounds of negativity had been lifted off my shoulders. Most of my drives home afterwards I spent in tears. Tears of hopefulness and relief.

During my therapy I found out I was pregnant. Despite being overwhelmingly happy about my pregnancy it also triggered a lot of bad memories from my past. With Carolyn’s help I made it through my pregnancy stress-free. She worked with me giving me the tools I needed to stay positive and in the right mindset throughout my pregnancy and during labour. Her counselling made a huge impact. I am now the mother of a healthy, amazing baby girl.

I cannot say enough positive things about Carolyn. I am now a firm believer in EMDR and have been known to actively lobby for it when I hear of a friend or a friend’s friend that is struggling with some traumatic events in their life or some past hurt. I feel like one of EMDR’s poster children. I am writing this letter thinking of myself and how I was in the past. On top of dealing with the trauma I have learned how to effectively communicate, how to deal with stress and future hurt.

To those of you struggling with trauma and considering counselling, never give up, things sometimes seem too hard to overcome but I assure you from personal experience, nothing is bad enough to hold you down. I no longer feel forever broken. If I can do this, so can you. 🙂

“Carolyn is professionally generous, trustworthy and builds therapeutic relationships with her clients as a natural extension of her authentic and caring nature.

As a Counsellor, she successfully empowers people to move forward through their challenges through the development of new skills and the uncovering of old skills long forgotten. I would not hesitate to recommend Carolyn to anyone who is struggling with anxiety, depression, grief or trauma.

As a skilled and ethical clinician, Carolyn is able to effectively use the powerful tool of EMDR to assist clients, and is the only specialist I would recommend for EMDR treatment in the Lower Mainland.”

D.H. Colleague and Registered Clinical Counsellor, UFV

“I have worked closely with Carolyn since November 2010.  Through my observations and interactions, Carolyn grounds her counselling work in curiosity, reflection, and displays a sensitive and caring nature.  Carolyn has shown an abundance of knowledge in the area of trauma and domestic abuse counselling, in addition to continued crucial training and certification in related areas. I see Carolyn as a tenacious and invested counsellor who is able to support diverse clients who face immense challenges in their lives.”

T.N. Counselling Department Head and Registered Clinical Counsellor UFV

“Over the past five years, I have referred a number of clients to Carolyn for trauma work with confidence that they will be supported and guided in a safe and caring environment. I have also consulted with Carolyn regarding complex cases and have found her feedback insightful and relevant. When co-faciliting workshops with Carolyn, participants respond well to her engaging and inviting approach. She is very respectful and highly intuitive to help clients get to the heart of what troubles them.”

E.B. Colleague and Registered Clinical Counsellor UFV

“I sought help from a lot of counsellors to help me through out my life. My biggest set back was trust, I didn’t trust easily. This is what made meeting and doing the work with Carolyn Heppner so unique. I trusted her. She’s real and not phony. She’s open and genuine. She has boundaries and integrity. I for the first time could open up and release what was keeping me from moving forward. Carolyn had a way of making our time safe and yet professional. I was set free for the first time and haven’t looked back. I went from being insecure, afraid and so shameful to being set free into a world where I believe in myself, I’ve forgiven myself and I’m so much more confident when entering challenging situations.”

“I have to admit, I was skeptical about how EMDR would help me but was absolutely floored on how much success I had with it. It is something that I would recommend again and again.”

“Carolyn has been an elemental part of me learning new ways for coping with my anxiety. She is patient and always ensures that I feel understood and most importantly, normal. The personal understanding that I have gained from our sessions is something I didn’t know I could find and I am so thankful for it. Knowing that I have her to talk to about the challenges that I face is a comfort that has lead me to become the much healthier and at peace person that I am today.” 

“I wrestled quietly for years in my own mental prison. I really didn’t feel like my issues warranted the help of a professional, but after exhausting all of my efforts, meeting with Carolyn was like a breath of fresh air. In the most unassuming way, she has the uncanny ability to dig around and sort through my thoughts, hitting right to the heart of the matter. Our sessions have proved to be some of the most deeply altering conversations I’ve ever had, dealing with past issues through a variety of safe, accessible techniques. Carolyn’s compassion set me at ease from the start and really catalyzed my ability to deal with issues on an everyday basis. I cannot recommend her services enough.”

Anxiety

I had a history of trauma and abuse, then more recently I went through a traumatic event where I ended up watching someone close to me lose their infant son in delivery. When I found out I had Post Traumatic Stress Disorder, somone suggested I try EMDR with Carolyn Heppner. I was skeptical at first because I felt like I had tried everything and although I was very doubtful that anything could help me at this point, I had nothing to lose so I decided to give it a shot.

Within the first couple sessions with Carolyn, I knew I liked her. She was very easy to talk to, non-judgemental and very supportive. As soon as we started EMDR I knew I had found the right therapy and the right counsellor for me. I quickly went from being completely hopeless to believing that I could finally be “fixed.” With every session I had with Carolyn, I left feeling as though 1000 pounds of negativity had been lifted off my shoulders. Most of my drives home afterwards I spent in tears. Tears of hopefulness and relief.

During my therapy I found out I was pregnant. Despite being overwhelmingly happy about my pregnancy it also triggered a lot of bad memories from my past. With Carolyn’s help I made it through my pregnancy stress-free. She worked with me giving me the tools I needed to stay positive and in the right mindset throughout my pregnancy and during labour. Her counselling made a huge impact. I am now the mother of a healthy, amazing baby girl.

I cannot say enough positive things about Carolyn. I am now a firm believer in EMDR and have been known to actively lobby for it when I hear of a friend or a friend’s friend that is struggling with some traumatic events in their life or some past hurt. I feel like one of EMDR’s poster children. I am writing this letter thinking of myself and how I was in the past. On top of dealing with the trauma I have learned how to effectively communicate, how to deal with stress and future hurt.

To those of you struggling with trauma and considering counselling, never give up, things sometimes seem too hard to overcome but I assure you from personal experience, nothing is bad enough to hold you down. I no longer feel forever broken. If I can do this, so can you. 🙂

“Carolyn is professionally generous, trustworthy and builds therapeutic relationships with her clients as a natural extension of her authentic and caring nature.

As a Counsellor, she successfully empowers people to move forward through their challenges through the development of new skills and the uncovering of old skills long forgotten. I would not hesitate to recommend Carolyn to anyone who is struggling with anxiety, depression, grief or trauma.

As a skilled and ethical clinician, Carolyn is able to effectively use the powerful tool of EMDR to assist clients, and is the only specialist I would recommend for EMDR treatment in the Lower Mainland.”

D.H. Colleague and Registered Clinical Counsellor, UFV

“I have worked closely with Carolyn since November 2010.  Through my observations and interactions, Carolyn grounds her counselling work in curiosity, reflection, and displays a sensitive and caring nature.  Carolyn has shown an abundance of knowledge in the area of trauma and domestic abuse counselling, in addition to continued crucial training and certification in related areas. I see Carolyn as a tenacious and invested counsellor who is able to support diverse clients who face immense challenges in their lives.”

T.N. Counselling Department Head and Registered Clinical Counsellor UFV

“Over the past five years, I have referred a number of clients to Carolyn for trauma work with confidence that they will be supported and guided in a safe and caring environment. I have also consulted with Carolyn regarding complex cases and have found her feedback insightful and relevant. When co-faciliting workshops with Carolyn, participants respond well to her engaging and inviting approach. She is very respectful and highly intuitive to help clients get to the heart of what troubles them.”

E.B. Colleague and Registered Clinical Counsellor UFV

“I sought help from a lot of counsellors to help me through out my life. My biggest set back was trust, I didn’t trust easily. This is what made meeting and doing the work with Carolyn Heppner so unique. I trusted her. She’s real and not phony. She’s open and genuine. She has boundaries and integrity. I for the first time could open up and release what was keeping me from moving forward. Carolyn had a way of making our time safe and yet professional. I was set free for the first time and haven’t looked back. I went from being insecure, afraid and so shameful to being set free into a world where I believe in myself, I’ve forgiven myself and I’m so much more confident when entering challenging situations.”

“I have to admit, I was skeptical about how EMDR would help me but was absolutely floored on how much success I had with it. It is something that I would recommend again and again.”

“Carolyn has been an elemental part of me learning new ways for coping with my anxiety. She is patient and always ensures that I feel understood and most importantly, normal. The personal understanding that I have gained from our sessions is something I didn’t know I could find and I am so thankful for it. Knowing that I have her to talk to about the challenges that I face is a comfort that has lead me to become the much healthier and at peace person that I am today.” 

“I wrestled quietly for years in my own mental prison. I really didn’t feel like my issues warranted the help of a professional, but after exhausting all of my efforts, meeting with Carolyn was like a breath of fresh air. In the most unassuming way, she has the uncanny ability to dig around and sort through my thoughts, hitting right to the heart of the matter. Our sessions have proved to be some of the most deeply altering conversations I’ve ever had, dealing with past issues through a variety of safe, accessible techniques. Carolyn’s compassion set me at ease from the start and really catalyzed my ability to deal with issues on an everyday basis. I cannot recommend her services enough.”

EMDR

I had a history of trauma and abuse, then more recently I went through a traumatic event where I ended up watching someone close to me lose their infant son in delivery. When I found out I had Post Traumatic Stress Disorder, somone suggested I try EMDR with Carolyn Heppner. I was skeptical at first because I felt like I had tried everything and although I was very doubtful that anything could help me at this point, I had nothing to lose so I decided to give it a shot.

Within the first couple sessions with Carolyn, I knew I liked her. She was very easy to talk to, non-judgemental and very supportive. As soon as we started EMDR I knew I had found the right therapy and the right counsellor for me. I quickly went from being completely hopeless to believing that I could finally be “fixed.” With every session I had with Carolyn, I left feeling as though 1000 pounds of negativity had been lifted off my shoulders. Most of my drives home afterwards I spent in tears. Tears of hopefulness and relief.

During my therapy I found out I was pregnant. Despite being overwhelmingly happy about my pregnancy it also triggered a lot of bad memories from my past. With Carolyn’s help I made it through my pregnancy stress-free. She worked with me giving me the tools I needed to stay positive and in the right mindset throughout my pregnancy and during labour. Her counselling made a huge impact. I am now the mother of a healthy, amazing baby girl.

I cannot say enough positive things about Carolyn. I am now a firm believer in EMDR and have been known to actively lobby for it when I hear of a friend or a friend’s friend that is struggling with some traumatic events in their life or some past hurt. I feel like one of EMDR’s poster children. I am writing this letter thinking of myself and how I was in the past. On top of dealing with the trauma I have learned how to effectively communicate, how to deal with stress and future hurt.

To those of you struggling with trauma and considering counselling, never give up, things sometimes seem too hard to overcome but I assure you from personal experience, nothing is bad enough to hold you down. I no longer feel forever broken. If I can do this, so can you. 🙂

“Carolyn is professionally generous, trustworthy and builds therapeutic relationships with her clients as a natural extension of her authentic and caring nature.

As a Counsellor, she successfully empowers people to move forward through their challenges through the development of new skills and the uncovering of old skills long forgotten. I would not hesitate to recommend Carolyn to anyone who is struggling with anxiety, depression, grief or trauma.

As a skilled and ethical clinician, Carolyn is able to effectively use the powerful tool of EMDR to assist clients, and is the only specialist I would recommend for EMDR treatment in the Lower Mainland.”

D.H. Colleague and Registered Clinical Counsellor, UFV

“I have worked closely with Carolyn since November 2010.  Through my observations and interactions, Carolyn grounds her counselling work in curiosity, reflection, and displays a sensitive and caring nature.  Carolyn has shown an abundance of knowledge in the area of trauma and domestic abuse counselling, in addition to continued crucial training and certification in related areas. I see Carolyn as a tenacious and invested counsellor who is able to support diverse clients who face immense challenges in their lives.”

T.N. Counselling Department Head and Registered Clinical Counsellor UFV

“Over the past five years, I have referred a number of clients to Carolyn for trauma work with confidence that they will be supported and guided in a safe and caring environment. I have also consulted with Carolyn regarding complex cases and have found her feedback insightful and relevant. When co-faciliting workshops with Carolyn, participants respond well to her engaging and inviting approach. She is very respectful and highly intuitive to help clients get to the heart of what troubles them.”

E.B. Colleague and Registered Clinical Counsellor UFV

“I sought help from a lot of counsellors to help me through out my life. My biggest set back was trust, I didn’t trust easily. This is what made meeting and doing the work with Carolyn Heppner so unique. I trusted her. She’s real and not phony. She’s open and genuine. She has boundaries and integrity. I for the first time could open up and release what was keeping me from moving forward. Carolyn had a way of making our time safe and yet professional. I was set free for the first time and haven’t looked back. I went from being insecure, afraid and so shameful to being set free into a world where I believe in myself, I’ve forgiven myself and I’m so much more confident when entering challenging situations.”

“I have to admit, I was skeptical about how EMDR would help me but was absolutely floored on how much success I had with it. It is something that I would recommend again and again.”

“Carolyn has been an elemental part of me learning new ways for coping with my anxiety. She is patient and always ensures that I feel understood and most importantly, normal. The personal understanding that I have gained from our sessions is something I didn’t know I could find and I am so thankful for it. Knowing that I have her to talk to about the challenges that I face is a comfort that has lead me to become the much healthier and at peace person that I am today.” 

“I wrestled quietly for years in my own mental prison. I really didn’t feel like my issues warranted the help of a professional, but after exhausting all of my efforts, meeting with Carolyn was like a breath of fresh air. In the most unassuming way, she has the uncanny ability to dig around and sort through my thoughts, hitting right to the heart of the matter. Our sessions have proved to be some of the most deeply altering conversations I’ve ever had, dealing with past issues through a variety of safe, accessible techniques. Carolyn’s compassion set me at ease from the start and really catalyzed my ability to deal with issues on an everyday basis. I cannot recommend her services enough.”

Registered Clinical Counsellor in Maple Ridge, British Columbia